Integrated Logistic Support

Integrated Logistic Support


Our Integrated Logistics Support (ILS) team readily addresses all the aspects of supportability (hardware, software, installation, training and documentation) not only during acquisition, but also throughout the operational life cycle of the system. We have developed iterative processes and support strategies to optimize functional support, leverages existing resources, and guide the system engineering process to quantify and lower life-cycle cost making our systems easier to support.
Our ILS team is managed by engineers and technicians with specific ILS-domain knowledge stemming from years of international experience. Our ILS service planning and action involves a number of disciplines in concert with one another to assure system availability and aimed to achieve, restore, and maintain the operational capability for the life of our systems.
For more than 30 years, GEM elettronica has built and maintained a stellar reputation for the quality, diligence and promptness of its world-wide Customer Care service.

Technical Support

Phone: +39 0735 59051
Fax: +39 0735 590538
Send Your Email
The RMA number must be indicated on this module and merchandise can be sent only after receiving the RMA number.
A copy of the RMA correctly filled up must necessarily accompany the merchandise properly packed, that is each single component shipped. Merchandise received without the RMA will be not accepted and sent back to sender.

All the forwardings are intended at customer's expenses, except preventively agreed.

Download module in English version Download module in Italian version


    Site Survey Installation StartUp Maintenance Service
    Remote diagnostic service Test and calibration Spare parts consumables  
    Hardware & Software upgrade - retrofit Courses and Training Technical data publications  

GEM elettronica
Via Amerigo Vespucci, 9 - P.O. BOX 212 - 63074 San Benedetto del Tronto (AP) - ITALY
Tel. +39 0735 59051 - Fax +39 0735 590540 - P.IVA-VAT: IT 00360680441