Customer Desk

We want to provide you the best customer service.

The Integrated Logistic Support (ILS) Team provides services, assistance and technical support worldwide, for all products and systems that we supply. If you need, GEM elettronica is here to assist you with all of your hardware and software questions.


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When contacting our Customer Desk about a specific equipment, please provide us with the following information:

  • Equipment Model
  • Equipment Serial Number
  • The most detailed description possible of the failure or problem

GEM elettronica
Via Amerigo Vespucci, 9 - P.O. BOX 212 - 63074 San Benedetto del Tronto (AP) - ITALY
Tel. +39 0735 59051 - Fax +39 0735 590540 - P.IVA-VAT: IT 00360680441